SaaS
Support chat for SaaS
Your docs already answer most questions; the problem is that users do not read them. SupportLime answers from your docs on the marketing site and inside your app, identifies logged-in users, and sends bugs to your inbox or your own tools by webhook.
Questions it answers
“Which plan includes SSO?”
Answered from your pages, source shown. Handed to you when the content does not cover it.
“How do I export my data?”
Answered from your pages, source shown. Handed to you when the content does not cover it.
“Why is my integration failing?”
Answered from your pages, source shown. Handed to you when the content does not cover it.
“Do you have an API?”
Answered from your pages, source shown. Handed to you when the content does not cover it.
What to teach it
- Help centre and docs (crawled)
- Pricing page
- Changelog
- Q&A for the top ten tickets
Install guides for your platform
Other industries
Try it on your own site
Free plan, no card. Paid plans start at $29 with unlimited teammates.