WooCommerce integration
AI support chat for WooCommerce
WooCommerce stores get the same questions as every shop, at every hour. SupportLime crawls your products, categories and policy pages and answers them, with the product page as the source. Anything it cannot answer reaches you with the customer's email.
Install on WooCommerce in three steps
- 1
Add your store in SupportLime
Sign up and paste your store URL. The crawler follows your WooCommerce sitemap, products included.
- 2
Copy the script tag
Dashboard → Widget → copy.
- 3
Paste it into WordPress
Use a header/footer code plugin (WPCode) or your theme's custom code setting and paste the tag into the footer. Save and reload the store.
The tag you paste (your key is in Dashboard → Widget):
<script src="https://widget.supportlime.com/v1.js" data-key="sl_pub_YOUR_KEY" async></script>Tips
- •Add a Q&A for each shipping zone and your returns window; these are the most-asked.
- •Set the handoff message to mention your usual reply time.
Frequently asked questions
- Can it check an order status?
- Not yet. Order lookups are on the roadmap; today the assistant collects the order number and email and hands the conversation to you.
- Will it show prices?
- It answers from your product pages, including prices as crawled. Re-sync after price changes, or rely on the daily re-crawl on paid plans.
Other platforms
Add AI support chat to WooCommerce today
Free plan, no card. Paid plans start at $29 with unlimited teammates.