Crisp alternative
Looking for a Crisp alternative?
Crisp is a well-made all-in-one inbox: chat, email, knowledge base, campaigns, CRM. Its AI is sold as a credit allowance on top of workspace plans that start at $45, and white-labelling the widget needs the $295 Plus plan. If the job is "answer my visitors from my docs and hand the rest to me", SupportLime does it from $29 with no branding.
SupportLime vs Crisp, side by side
| SupportLime | Crisp | |
|---|---|---|
| Pricing | Flat monthly: Free, $29, $79, $199 | Free (2 seats, no AI), Mini $45, Essentials $95, Plus $295 per workspace per month |
| What you pay for | AI replies only (1 reply = 1 reply) | AI credits per plan (≈90 / 450 / 1,350 automated conversations); overage not published |
| Teammates | Unlimited teammates on every paid plan | 4 / 10 / 20+, extra agents $10 |
| Remove branding | No branding on paid plans, no extra fee | White-label on Plus ($295) only |
| When you hit the limit | Assistant pauses, inbox keeps working | Credits run out |
| Setup | One script tag, 5-minute setup | Quick |
| Human inbox and tickets | Inbox, takeover, tickets included | Yes, full inbox |
Crisp figures from its public pricing page and reviews, checked October 2026. Tell us if something changed: hello@supportlime.com.
Why people leave Crisp
“AI conversations are ~$0.056 each once you divide the included credit by Crisp's own estimate”
Drag, Crisp pricing breakdown, 2026“Annual billing available only in-app; overage prices are not published”
Crisp pricing page, October 2026
Who should stay on Crisp
Choose Crisp if you want one tool for chat, email, campaigns and a CRM and your team is 4 to 20 agents. Choose SupportLime if you want AI answers on your site with the smallest possible bill and a focused inbox.
What you get with SupportLime
Answers from your own content
Website, docs, pasted text, Q&A. Sources shown under every answer; the assistant says when it does not know.
Human inbox and takeover
Jump into any conversation; the assistant steps aside. Visitors who left get your reply by email.
Tickets
Unanswered questions become tickets with status, priority, assignee and notes.
One meter, flat price
AI replies only. Unlimited teammates, no branding fee, never goes dark at the limit.
Frequently asked questions
- Does SupportLime have a shared inbox like Crisp?
- Yes: every conversation from the widget lands in one inbox, teammates can take over and reply, and anything unresolved becomes a ticket. Email campaigns and a CRM are not part of SupportLime.
- How much AI do I get?
- Free 100, Starter 1,500, Growth 6,000, Scale 20,000 AI replies a month, with optional flat overage.
- Can I remove the branding?
- On every paid plan, from $29.
Other comparisons
Switch from Crisp in an afternoon
Crawl your site, paste one script tag, keep your old tool running until you are happy.