E-commerce
Support chat for online stores
Store questions are predictable: where is my order, do you ship to X, what is the return window, is this in stock. SupportLime answers them from your product, policy and FAQ pages, and hands the rest to you.
Questions it answers
“Do you ship to Canada and how much is it?”
Answered from your pages, source shown. Handed to you when the content does not cover it.
“What is your return policy?”
Answered from your pages, source shown. Handed to you when the content does not cover it.
“Is the medium in stock?”
Answered from your pages, source shown. Handed to you when the content does not cover it.
“How do I track my order?”
Answered from your pages, source shown. Handed to you when the content does not cover it.
What to teach it
- Shipping and returns policies as Q&A
- Product pages (crawled)
- Size guide and care instructions
- Order tracking link
Install guides for your platform
Other industries
Try it on your own site
Free plan, no card. Paid plans start at $29 with unlimited teammates.